Frequently asked questions

Hotel Szarvaskút✭✭✭✭

Frequently asked questions

Online by clicking on “Price Calculation and Online Booking”. By referring to our offer from your own mailbox via an e-mail sent to the address. By phone: +36-30/461-1129 or +36-88/414-001
You can check in from 14:00 on the day of arrival and your room must be vacated by 10:00 on the day of departure. REGARDING THE CURRENT EPIDEMIOLOGICAL SITUATION, YOU MAY BE ABLE TO CHECK IN ONLY AFTER 14:00 DUE TO THE DISINFECTION OF THE ROOMS. Thank you for your understanding and patience. We offer unlimited use of our services outside the room also on the day of arrival and departure, and we create a “package” which contains a room and further services on request. We keep the rooms until 18:00 h on the day of arrival, please let us know in advance if you arrive later! Thank you.
The packages on the website usually include accommodation (the room type you chose), half board (breakfast+dinner) or breakfast, free use of our wellness area, bathrobe use, WIFI Internet access, free parking, fitness room, billiards, table tennis, tennis court and outdoor games, and use of bicycles. However, we do have discount offers that include extra services such as massages, room preparation and entrance tickets.
You do not need to pay in advance to book through the website. However, reservations made during peak- and holiday periods may require an advance payment. We will always inform our Dear Guests about it in every case.
Travelling by regular buses: Directly in front of the hotel, there is a bus stop (Zirc-Szarvaskút) which is accessible from the following directions: From Budapest: Budapest-Zirc, with a connection in Zirc, then to Zirc-Lókut or to Zirc-Bakonybél. From Veszprém: Veszprém-Zirc, with a connection in Zirc, then to Zirc-Lókut or to Zirc-Bakonybél with a regular bus.
The hotel has its own parking lot, which is free of charge for our guests.
The hotel does not have a lift.
Yes, we receive pets in the family type room. You can get to the wellness area, reception and restaurant via an outdoor corridor from the pet-friendly rooms. The room is furnished with a double bed and fold-out armchairs. It’s equipped with an air-conditioner, an in-room safe, a TV, a telephone, a minibar, a bathroom with shower and a hairdryer. Also with unlimited WIFI service. The total area of the pet-friendly room is 30 m2. It’s a non-smoker room. The room can accommodate up to 4 people in addition to pets. For Guests arriving with their pets, a feeding- and watering bowl, gloves and pouch are included as part of the room set-up.
Our wellness area is open from 7:00 until 22:00. The opening hours apply to all our wellness services, including the use of the fitness room, too.
The breakfast buffet is available from 7:30-10:00 in the restaurant. The half board guests can dine between 18:00-21:00.   Restaurant opening hours Our restaurant is open every day from 12:00 -21:00.
Our restaurant is open every day from 12:00 -21:00.
Both breakfast and dinner are served as buffet. Our menu dishes are available on weekdays from 12.00-17.00.
  • For adults and children over 12 years: 7000,-HUF/person/occasion
  • for children between 6-12 years: reduced price with 50% discount
  • for children between 1-6 years: reduced price with 80% discount
  • for children under 1 year: free
Our “No Leftovers” promotion offers a discount on the above prices.
Yes, you can order breakfast between 7:30-10:00 h. Room service is available during the restaurant’s opening hours from 12:00 to 21:00. We can take food orders until 21:00 at the latest. The room service is 50% of the selected food/drink.
On the day of arrival, please contact the hotel reception to make an appointment for a massage.
Yes. A limited number of extra beds, baby cots, child cots, baby tubs, baby-phones, food heaters, childproof power sockets, baby carriers with frames, bicycle baby seats are available, so please let us know at reception before arrival, if you need any of these.
Yes, there is. The hotel has wireless internet throughout the entire hotel, including the rooms. The internet access is free of charge for our guests.
The customer must always inform the hotel about the cancellation in written form. For Individual Guests, the ordered services may be cancelled up to 10 days prior to arrival without penalty. In the event of cancellation within 10 days before arrival (or in the case of no show), the customer has to pay a 50% penalty of the confirmed price. If the Guest arrives later or leaves earlier than the confirmed time of stay, the Guest has to pay the full amount of the accommodation costs for the booked period.

It is usually sufficient to settle the bill on departure.

Yes. We accept OTP, K&H, MKB and SZÉP cards. All our services can be charged to these accommodation-, leisure- and catering sub-accounts. The tourist tax cannot be paid by SZÉP card. In 2021, the rate is 450 HUF per person per night.
We accept MasterCard, MasterCard Electronic, Maestro, VISA, VISA Electron cards.

If you are over 18 years old, yes and the tourist tax is 450 HUF per person per night in 2021.

All rooms in our hotel are non-smoking, so smoking is only allowed in the designated areas. Please note that guests who smoke in the room have to pay 25% extra charge of the room rate. Please consider the Guests arriving after you! Thank you for your understanding.
Not necessary, as we will prepare bathrobes in the room before your arrival, based on the number of guests. However, we can provide baby and children’s bathrobes in limited numbers and sizes. Thank you for your kind understanding. For the comfort of our guests, we provide 1 bathrobe per person for the duration of their stay, which is changed every 7 days. The extra robe replacement fee is 1000 HUF/robe!
Online, on our hotel’s website, you can simply purchase the voucher you want, which will be delivered immediately by e-mail if you pay online. Click here to buy a voucher.
All rooms are air-conditioned and the guests can control the cooling individually using the remote control in the room. If you do not find the answer to your question, please contact us.

Our offers

Take a look at our special package offers.

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